Fixing Windows Update Error Code 0x80071a91: Step-by-Step Guide

1. Reset the File System Resource Manager

  • Open an elevated Command Prompt (Right-click the Start button and select "Windows Terminal (Admin)").

  • Run this command CMD/bash:

    fsutil resource setautoreset true C:\

    (Replace C: with your Windows installation drive, if different.)

  • Restart your PC to apply the changes.

2. Clear Outdated Update Files

  • Go to: C:\Windows\SoftwareDistribution\Download.

  • Delete everything inside the folder.

  • Restart services like:

    • Windows Update

    • BITS (Background Intelligent Transfer Service)

    • Cryptographic Services (CryptSvc)

3. Use the Windows Update Troubleshooter

  • Open Settings > Update & Security > Troubleshoot > Additional troubleshooters.

  • Click on Windows Update, then run the troubleshooter and follow the prompts.

4. Scan for System File Corruption

  • Launch Command Prompt as Administrator.

  • Run the System File Checker CMD/bash:

    sfc /scannow
  • Then, use the DISM tool to restore system health:

    DISM /Online /Cleanup-Image /RestoreHealth

    (Requires internet access)

5. Temporarily Disable Third-Party Security Software

  • Disable any external antivirus or firewall software that might be blocking update processes.

  • After updating, you can re-enable your protection.

6. Check for Damaged Update Cache

  • The SoftwareDistribution and Catroot2 folders hold update data:

    • Delete the contents of SoftwareDistribution\Download.

    • Rename Catroot2 to something like Catroot2.old; Windows will recreate it.

7. Perform a Repair Installation of Windows

  • If none of the above steps work, use the Media Creation Tool from Microsoft’s website to perform a repair install.

  • This process will reinstall Windows 10 without affecting your personal files.

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